247 Mode — Legal
Terms
Terms & Conditions
Last updated: 13 August 2026
These Terms & Conditions govern your use of the 247 Mode website at 247-mode.com and your interactions with the services, information and materials made available through it.
Please read these terms before using the website.
1. About 247 Mode
247 Mode is a trading name of Peter Bresnen, operating as a sole trader.
References in these terms to "247 Mode", "we", "us" or "our" mean Peter Bresnen trading as 247 Mode.
Contact:
Email: switchon@247-mode.com
247 Mode provides business services relating to areas including:
Lead follow-up and nurturing
Customer relationship management
Business automation
AI-assisted customer communication
Appointment booking
Database reactivation
Reputation management
Local visibility and marketing
Related consulting, implementation and support services
Our services are primarily intended for businesses and persons acting for business purposes.
2. Acceptance of These Terms
By accessing or using this website, you agree to these Terms & Conditions.
If you do not agree with these terms, you should not use the website.
Our Privacy Policy and Cookie Policy, where applicable, should also be read alongside these terms.
3. Website Information
We aim to keep information on the 247 Mode website accurate and up to date.
However, website content is provided for general information and marketing purposes and should not be treated as professional legal, financial, tax or regulatory advice.
We may update, remove or change website content at any time.
We do not guarantee that all information on the website will always be:
Complete
Accurate
Current
Free from errors
Suitable for a particular business or purpose
If you are considering purchasing a 247 Mode service, the specific scope of work, pricing and obligations will be confirmed separately.
4. Our Services
Descriptions of services on this website provide a general overview of what 247 Mode may offer.
The precise services provided to a client may vary depending on:
The client's requirements
Existing systems and technology
Third-party integrations
Available data
Applicable laws and platform policies
The agreed service package
Entering your details, requesting an audit, booking a call or contacting 247 Mode does not by itself create a contract for paid services.
A commercial relationship will normally be governed by a separate proposal, order form, statement of work, service agreement or other written agreement.
Where there is a conflict between these website Terms & Conditions and a separately agreed client contract, the separately agreed client contract will take priority in relation to the paid services.
5. No Guarantee of Results
247 Mode provides systems and services designed to improve areas such as lead response, follow-up, appointment booking, customer communication and online reputation.
However, business and marketing outcomes depend on many factors outside our control.
We do not guarantee:
A specific number of leads
A specific number of appointments
A specific level of revenue
A particular conversion rate
A particular Google ranking
A particular number or rating of reviews
That every lead will respond or convert
That any particular campaign will produce a financial return
Examples, projections, calculations or industry statistics shown on the website are for information or illustration unless explicitly stated to be verified results achieved by a named or identified 247 Mode client.
6. Research and Statistics
We may publish statistics, research findings or information obtained from third-party studies and reports.
Where practical, we aim to identify the source.
Such information:
Relates to the research or dataset from which it was taken
May not reflect the circumstances of every business
Does not guarantee that a 247 Mode client will achieve the same or similar result
Third-party research should not be interpreted as a performance claim made by 247 Mode about its own services.
7. Free Audits and Assessments
247 Mode may offer free audits, reports, assessments or similar tools.
These may include reviews of publicly available information relating to areas such as:
Website performance
Search visibility
Google Business Profile
Reviews
Business listings
Online reputation
Lead journey or customer experience
Some audits may be produced wholly or partly using automated systems and third-party data providers.
Audit results are intended to identify potential areas for further investigation. They are not guarantees that:
All issues have been identified
Every score or data point is completely accurate
Improving an identified area will produce a particular commercial result
The audit constitutes professional legal, financial, SEO or regulatory advice
Public and third-party data can change over time and may occasionally be incomplete or inaccurate.
You remain responsible for deciding whether to act on any recommendation.
8. Artificial Intelligence and Automated Systems
247 Mode may use artificial intelligence and automated technology in:
Website interactions
Audit generation
Lead follow-up
CRM processes
Appointment scheduling
Customer communications
Reporting
Content generation
Internal business processes
Automated systems can occasionally produce inaccurate, incomplete or unexpected outputs.
Where information is commercially, legally or otherwise important, it should be appropriately checked rather than relied upon solely because it was produced automatically.
9. Database Reactivation and Marketing Communications
247 Mode may provide services that help clients communicate with previous leads, customers and prospects.
The existence of contact information in a CRM, spreadsheet, booking system or other database does not automatically mean that the information may lawfully be used for marketing.
Clients remain responsible for providing accurate information about:
How their contact data was collected
Any marketing consent obtained
Previous customer relationships
Opt-outs and objections
Any restrictions applying to the data
247 Mode may refuse to run or assist with campaigns that we reasonably believe could breach applicable law, platform rules or communications policies.
Where 247 Mode acts as a processor on behalf of a client, the client's responsibilities and our processing obligations may also be governed by a separate Data Processing Agreement.
10. Reviews and Reputation Management
247 Mode may provide systems designed to request, monitor or manage customer reviews.
We do not guarantee:
That customers will leave reviews
That reviews will be positive
That a review platform will publish or retain a review
That a particular rating will be achieved
Review-generation activity must comply with applicable law and the policies of the relevant review platform.
247 Mode does not support fake reviews, fabricated testimonials or misleading review practices.
11. Third-Party Platforms
Our services may rely on third-party software and platforms such as:
HighLevel / GoHighLevel
Framer
Google
Email providers
SMS and telephone providers
Calendar providers
Payment processors
Artificial intelligence providers
CRM and integration platforms
247 Mode does not control these third-party services.
Their availability, functionality, pricing, policies and technical features may change.
We are not responsible for outages, restrictions, suspensions or changes caused solely by third-party services that are outside our reasonable control.
Where possible, we will take reasonable steps to help resolve issues affecting a service we manage for a client.
12. Intellectual Property
Unless otherwise stated, the website and its original content, including:
Text
Branding
Graphics
Layout
Designs
Logos
Service names
Processes
Written materials
are owned by or licensed to 247 Mode and are protected by applicable intellectual property laws.
You may view and use the website for normal personal or business evaluation purposes.
You must not, without our permission:
Copy substantial parts of the website
Republish our content as your own
Sell or commercially exploit our website content
Remove copyright or ownership notices
Misrepresent an association with 247 Mode
Use our branding in a way that suggests endorsement or partnership where none exists
Nothing in these terms transfers ownership of 247 Mode intellectual property to you.
13. Acceptable Use
You must not use the website:
For unlawful purposes
To commit or facilitate fraud
To introduce malware or malicious code
To attempt unauthorised access to the website or its systems
To interfere with the website's availability or security
To scrape or harvest personal information unlawfully
To impersonate another person or business
To submit deliberately false, harmful or misleading information
In a way that infringes another person's rights
We may restrict access where we reasonably believe the website is being misused.
14. Links to Other Websites
The website may contain links to websites or services operated by third parties.
These links are provided for convenience or information.
247 Mode does not control third-party websites and is not responsible for:
Their content
Their availability
Their privacy practices
Their security
Products or services supplied by them
A link does not necessarily mean that 247 Mode endorses or is affiliated with that organisation.
15. Website Availability
We aim to keep the website available and functioning properly but cannot guarantee uninterrupted access.
The website may temporarily become unavailable because of:
Maintenance
Software changes
Hosting issues
Network failures
Security incidents
Third-party outages
Circumstances outside our reasonable control
We may change, suspend or discontinue parts of the website where reasonably necessary.
16. Limitation of Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded.
Subject to the above, 247 Mode will not be responsible for losses arising solely from your use of or reliance on general informational content on the website where it was reasonable for you to obtain appropriate professional or business advice before acting.
If you become a paying client, any additional limits or allocation of liability relating to the services provided will be set out in the applicable client agreement.
17. Information You Provide
You are responsible for ensuring that information you submit to 247 Mode is reasonably accurate and that you are entitled to provide it.
You should not submit confidential, sensitive or personal information unless it is reasonably necessary for your enquiry or the service being provided.
Our handling of personal data is explained further in our Privacy Policy.
18. Pricing
Any prices displayed on the website are subject to the conditions stated alongside them.
Unless expressly stated otherwise:
Prices may change
Bespoke work may require a separate quotation
Third-party usage costs may apply
SMS, telephone, AI or other usage-based charges may be treated separately
Taxes may apply where required by law
The final price for a paid service will be confirmed before the client enters into the relevant agreement.
19. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes may be made because of:
Changes to our services
Changes to the website
Changes to technology
Changes to applicable law
Changes to third-party platforms
The latest version will be published on this website and the "Last updated" date will be changed.
Changes to these website terms will not retrospectively alter separately agreed contractual rights unless permitted by the relevant client agreement and applicable law.
20. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
21. No Waiver
If 247 Mode does not immediately enforce a right under these terms, that does not mean that the right has been waived.
22. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Where you use this website or our services as a business, the courts of England and Wales will have jurisdiction in relation to disputes arising from these website terms, subject to any different arrangements contained in a separately agreed client contract.
Nothing in this section is intended to remove any mandatory legal rights that apply and cannot lawfully be excluded.
23. Contact
If you have any questions about these Terms & Conditions, contact:
Peter Bresnen
Trading as 247 Mode
Email: switchon@247-mode.com